Shipping Policy

Where we ship: We currently ship within the United States only. We hope to open more countries soon — join our email list to be the first to know.

Processing time: Orders typically ship within 3 business days. During launch weeks it may take slightly longer — we'll keep you posted by email.

Shipping rates: Rates and delivery estimates are calculated at checkout based on your address.

Tracking: You'll receive a tracking number by email as soon as your order ships.

First-run items: If a product is listed as arriving soon, the expected ship window is shown on the product page. We ship as soon as stock arrives.

Lost or damaged in transit: If your order arrives damaged or doesn't arrive, contact us within 14 days of the expected delivery date and we'll make it right.

Questions? Contact us — hablamos español.

Good Grace totes are designed for everyday use - simple, strong and purposeful. Crafted by local Mexicans, some of whom are deportees who are rebuilding their lives. Each bag represents resilience, dignity, and a second chance. We believe great design and meaningful work can exist together. And Good Grace Is what that looks like.